How can I make a complaint?

If you have a complaint, you can register one via our Customer Support e-mail - support@betano.bg

You may also use the communication functions channels available at our website’s support section, in order to communicate with a Betano representative and seek assistance and guidance.

Betano will make its best efforts to resolve a reported matter promptly. We take pride in handling most customer issues within less than one hour.

If for a specific reason you are not satisfied with the resolution received from Betano, you can contact our support via chat, telephone or mail, and they will guide you through the process. 

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